Amnesia of the past a work in progress

Disengage the weakening mirror, Cradle the optic mind

Release the ocean

Shower your shoulders with strength

Increase your connection to the magnificent,
Effect your potential with Honor

Embrace this walk "Front and Center"

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Shipping & Returns

Terms of Service

Shipping & Returns

Shipping: Economy, Standard Domestic & International

Upon placing an order, you will receive a confirmation email letting you know that your order has been received and is being processed. Book orders are processed through Amazon.com. Shirt orders are processed through Printfection. USPS is our primary shipping carrier for all shipments. Shipping and handling costs are automatically calculated at checkout. All Standard Domestic US shipments are sent with delivery confirmation. Standard Domestic orders are delivered within 5 - 8 days. Economy orders are delivered within 8 - 9 days.

International Orders

All international packages are shipped by UPS's Worldwide Expedited service. International customers must select the International Option on the 'Shipping Options' page when checking out. If international orders are received without the International Option added to the shopping cart the orders will not be shipped until the additional postage fees are paid. All international shipping labels are printed electronically online and require a telephone number to be supplied on the shipping form.

We cannot be held responsible for any customs fees that may be assessed to your order.

Lost, Damaged, or Delayed Orders

We are not responsible for items lost, stolen or damaged in the mail. Any order which has not been received 30 days after the shipping date is considered a lost order. We consider any order to have been received when the carrier's status for the package is "Delivered".

If merchandise is lost in transit, it will be replaced only after the shipment has been traced (provided that the order has tracking). Upon confirmation of non-delivery, a claim will be filed and the merchandise will be replaced or the you will be issued a credit (minus the shipping costs). We are not responsible for shipments which are lost or damaged in transit.

 

Returns

Overall Returns Policy

ALL SALES ARE FINAL and are not subject to return or exchange. The only exception to this policy is if you received an incorrect or defective item. Returned items may be subject to a restocking fee.

Incorrect/Defective Items

If you receive an incorrect or defective item, you must contact us at carltonrising@aol.com within 15 days from the date you receive your order. You will be notified by e-mail where to send the incorrect/defective items for replacement. Please ensure that your spam blockers are not blocking e-mails from LFAC or carltonrising@aol.com.

Please include a copy of the e-mail you receive from us with your return. Upon receipt of your return, we will send replacement items for the incorrect/defective items. No refunds will be issued (no exceptions). If the item can not be replaced, you will receive a store credit from the LFAC Store. Store credits must be used within 6 months.

No Unsuitable Returns Accepted

We retain the right to refuse returns not meeting our returns criteria. If you return merchandise that does not meet our criteria, the merchandise may be returned to you at your own expense. Unapproved/unsuitable returns will be held for 7 days pending the payment of shipping charges to return the merchandise to you. If you do not pay the re-shipping costs we will discard the merchandise. We will not issue credit for any product that cannot be restocked.

No Unauthorized Returns Accepted

All exchanges must be pre-authorized. We will not be responsible for unauthorized merchandise returns. All packages that are sent to us without including the e-mail from LFAC will be refused and returned at customer's own expense

Unclaimed Packages

All packages that are unclaimed and returned to us by the post office will not be refunded. However, a store credit will be issued for the amount minus the shipping/handling cost. Shipping and handling charges are non refundable.

Visit our Customer Service Center for policies pertaining to this website.
Photographs of Carlton: Copyright 2010  Michael Higgins l Website Design: Copyright 2010 WebDBD, Inc. All rights reserved.